Trading Update 19/06/2020
Due to continued call volume we are now only taking Email or Facebook requests for sales and workshop, this is whilst we work through the backlog and provide a timely service for our customers.
If you have a query or would like to book workshop, please email Sales@llanvelo.co.uk or message us on Facebook @llanvelo with your details including best contact number and we will be in-touch. The next drop off slots are July 6th and we are taking bookings for that day.
Monday – Drop off / Collection day, I will be here booking in bikes or meeting people to collect from 10:00 – 16:00 on 15 minute time slots.
Tuesday / Wednesday / Thursday – We will be working behind closed doors to shield staff, we will not be answering the door to the public, only to deliveries.
**PLEASE DO NOT KNOCK ON THE DOORS, THEY WILL NOT BE OPENED.**
Friday – Collection / Drop off day, I will be here 10:00 – 16:00 for all collections or drop off for the following week if that is more convenient.
We will be closed Saturday / Sunday.
Products & Service
We are now pretty much out of bikes, but we do have a handful coming, which will be put on the website when they land. If you have pre ordered a bike with us, we are getting deliveries trickling through. We will be in-touch shortly, when your bike is ready to collect, thank you for your patience.
We have pre orders going in for 2021 bikes, if you are still looking for a bike email us your requirements, and we will look at Eta's and get you in the queue. There is still a huge demand and these bikes are already being snapped up.
We have been asked a number of times, "When will we be opening the door for browsing" the answer currently is when a vaccine is available. Therefore our current appointment system is in place indefinitely, we are still able to provide the service you require, but browsing products is currently not available. I will be spending a lot of time next month on our website, to list the products we have left in store. We also have an Ebay outlet named Llanvelo where clearance products are listed.
Thanks for you continued support, many people have embraced our new way of working and appreciate there are delays in the current climate. Please be patient and we will get you back riding your bikes as soon as we can.
Please stay safe and follow all government advice accordingly.